FAQ & CONTACT
How long will it take to get my order?
- It takes us 1-2 days for us to design your custom item. Once shipped, you can expect delivery in 1-2 weeks.
What if I don’t like my custom item?
- No worries! Send us an email and we will make it right!
Will just my dog be on the item?
- Yes! Our designers will make sure to crop everything else out of the photo you submit of your pet!
What makes a good photo?
- You’ll want to make sure the photo is taken in a well-lit area.
- Close up & avoid blurry photos.
- Front facing, showing your whole dog's face. This will allow us to best crop your dog for your custom item!
Can I see what my custom item looks like before shipment?
- Unfortunately we do not have a system setup for this. However, if your item doesn’t meet our quality standards, we’ll reach out to you for a new one. We want you to love your custom pet item!
Do you just do dogs?
- Nope! We love all pets, especially yours. Any living animal we can do!