FAQ & CONTACT

Popular Questions:

 How long will it take to get my order?

  •  It takes us 1-2 days for us to design your custom item. Once shipped, you can expect delivery in 1-2 weeks.

What if I don’t like my custom item?

  •  No worries! Send us an email and we will make it right!

Will just my dog be on the item?

  •  Yes! Our designers will make sure to crop everything else out of the photo you submit of your pet!

 

Photo Info:

What makes a good photo?

  • You’ll want to make sure the photo is taken in a well-lit area.
  • Close up & avoid blurry photos. 
  • Front facing, showing your whole dog's face. This will allow us to best crop your dog for your custom item!

Can I see what my custom item looks like before shipment?

  • Unfortunately we do not have a system setup for this. However, if your item doesn’t meet our quality standards, we’ll reach out to you for a new one. We want you to love your custom pet item!

 

Product info:

Do you just do dogs?

  • Nope! We love all pets, especially yours. Any living animal we can do!